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Return and Refund Policy

 

Items can be returned within 7 days from the day you receive the items (From Malaysia address) and item should in their original packaging condition. Cost of delivery for returning items are paid by buyer. Please inform us at return_products@bccbanchuan.com by specify your name, address, Telephone, order id and order date. The returned products should sent to :

 

To :     Online Merchants

           BCC Ban Chuan Sdn Bhd

           Lot 3736, Tupai Light Industry Area,

           34000 Taiping, Perak.

           Malaysia.

 

After the returned products has been inspected and rectify, we’ll refund to you the payment.

 

However, we’ll absorb the delivery cost if we had make a mistake to your order and deliver to you the wrong items. We will resend to you the correct items.